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FAQ
Frequently Asked Questions
Please, review the list below or use a built-in search tool. You can always contact us on hello@grably.us
For data buyers | For data providers
For data buyers | For data providers
For Data Buyers:
What types of datasets are available for purchase on Grably?
Grably offers a wide variety of datasets, including images, videos, text, structured data. Feel free to submit a request for a quote.
How can I browse and select datasets available for purchase?
Sign up to our platform that automatically puts together the dataset you need. You can also explore available datasets there.
What is the process for purchasing a dataset from Grably?
To purchase a dataset, you need to create an account on Grably, browse the available datasets, select the one/put together custom dataset you want, and follow the checkout process. Payment can be made through our secure online payment system which is integrated with Stripe. You can also obtain an invoice and pay by ACH/Wire or Check (USA only).
Are there any sample datasets I can review before making a purchase?
Yes, we provide sample datasets for most of our offerings. You can access these samples on the individual dataset pages to get an idea of the data quality and content.
What licensing options are available for purchased datasets?
Grably offers various licensing options depending on your usage needs. Please refer to the specific dataset’s page for detailed information about licensing terms and conditions and submit a request.
Can I customize a dataset to better fit my project requirements?
Yes, we offer customization. It works automatically on Grably Data Platform. If you need a consultation and a dataset tailored to your specific requirements, please contact our support team to discuss your needs and obtain a quote.
How often are the datasets updated?
We update our data lake and the datasets each hour.
What is the refund policy for dataset purchases?
Our refund policy is detailed in our terms of service. Generally, refunds are not provided for digital goods, but we will review requests on a case-by-case basis.
How can I use the datasets I purchase from Grably?
The datasets can be used for a variety of purposes, including machine learning, AI training, academic research, and commercial projects. Usage rights are subject to the licensing agreement associated with each dataset.
Is there technical support available if I encounter issues with a dataset?
Yes, Grably offers technical support for dataset-related issues. You can contact our support team through the website, and we will assist you with any problems you may encounter.
Can I integrate Grably’s datasets with my existing AI/ML workflows?
Absolutely. Our datasets are designed to be compatible with various AI and ML frameworks. We deliver data via API, Parquet file, Private dataset on HuggingFace, we also support specific formats. Let us know what are your requirements. If you need assistance with integration, our support team can provide guidance.
Are there any discounts available for bulk purchases or academic institutions?
Grably offers discounts for bulk purchases and academic institutions. Please contact our sales team for more information on available discounts and special pricing.
What types of datasets are available for purchase on Grably?
Grably offers a wide variety of datasets, including images, videos, text, structured data. Feel free to submit a request for a quote.
How can I browse and select datasets available for purchase?
Sign up to our platform that automatically puts together the dataset you need. You can also explore available datasets there.
What is the process for purchasing a dataset from Grably?
To purchase a dataset, you need to create an account on Grably, browse the available datasets, select the one/put together custom dataset you want, and follow the checkout process. Payment can be made through our secure online payment system which is integrated with Stripe. You can also obtain an invoice and pay by ACH/Wire or Check (USA only).
Are there any sample datasets I can review before making a purchase?
Yes, we provide sample datasets for most of our offerings. You can access these samples on the individual dataset pages to get an idea of the data quality and content.
What licensing options are available for purchased datasets?
Grably offers various licensing options depending on your usage needs. Please refer to the specific dataset’s page for detailed information about licensing terms and conditions and submit a request.
Can I customize a dataset to better fit my project requirements?
Yes, we offer customization. It works automatically on Grably Data Platform. If you need a consultation and a dataset tailored to your specific requirements, please contact our support team to discuss your needs and obtain a quote.
How often are the datasets updated?
We update our data lake and the datasets each hour.
What is the refund policy for dataset purchases?
Our refund policy is detailed in our terms of service. Generally, refunds are not provided for digital goods, but we will review requests on a case-by-case basis.
How can I use the datasets I purchase from Grably?
The datasets can be used for a variety of purposes, including machine learning, AI training, academic research, and commercial projects. Usage rights are subject to the licensing agreement associated with each dataset.
Is there technical support available if I encounter issues with a dataset?
Yes, Grably offers technical support for dataset-related issues. You can contact our support team through the website, and we will assist you with any problems you may encounter.
Can I integrate Grably’s datasets with my existing AI/ML workflows?
Absolutely. Our datasets are designed to be compatible with various AI and ML frameworks. We deliver data via API, Parquet file, Private dataset on HuggingFace, we also support specific formats. Let us know what are your requirements. If you need assistance with integration, our support team can provide guidance.
Are there any discounts available for bulk purchases or academic institutions?
Grably offers discounts for bulk purchases and academic institutions. Please contact our sales team for more information on available discounts and special pricing.
For Data Providers:
How can I provide my private data to Grably?
Detailed instructions on how to submit data securely.
How does Grably ensure the security and privacy of my data?
Grably takes data security very seriously. Grably indexes and classifies your data privatley and doesn't send it to our servers, it stays on your device until we have a specific request from a customer. Then, you receive a request that your Confirm or Decline. Only after the confirmation, Grably downloads Data and compensate you. We employ industry-standard encryption and security measures to protect your data and ensure your transactions are safe.
What types of private data does Grably accept?
List of acceptable data types, such as photographs, video clips, chats (Messagers), audio recordings, bank statements, emails, etc.
How will I be compensated for my data?
Every time a customer purchase your data, you receive coins in your Grably account. You can redeem coins into USD submitting the form and receive the compensation directly to the bank of your choice. You must have certain amount of coins in your account to redeem them into USD.
Who will have access to my data once it’s provided to Grably?
It's stored securely on your device or your source of data until Grably has a buyer for it. You confirm any new transaction before Grably downloads your data to its servers.
Can I specify conditions or restrictions on the use of my data?
Yes, connecting your sources of data you decide on filters and conditions. Time limitations, exclusivity, filters (such as face blur, avoid any photos of texts, etc.)
How do I know if my data has been sold?
Before a customer purchases data, you receive a request that your agree or decline. Once you declined and moderation of the data passed, you receive a compensation. The request is being sent via Email and Push notifications if you have our App installed.
What compensation will I receive?
It's our mission to provide fair compensation for the data provided by our partners. We are committed to a healthy and competitive market, so your compensation will depend on the volume of data, its uniqueness, and the demand for it.
Can I withdraw my data from Grably after submission?
You can withdraw the data that is not sold to any of the customers.
What happens to my data if I decide to terminate my agreement with Grably?
Your data, that have never been sold will be destroyed.
How does Grably determine the value of my data?
The value of the data depends on the demand, how rare is the data, its specifics and uniqueness. Our expertise in AI niche allows to determine fair pricing for data.
Are there any risks involved in providing my data to Grably?
We made it clear and safe for our users: you install the APP and provide it with access to the data you're willing to sell. Grably App indexes everything on the device in the background. It doesn't need access to the internet. Everything stored on your device, so any leaks are impossible.
Can I track the sales and usage of my data?
You have a full dashboard when you login into your account with Grably.
How does Grably handle disputes or issues related to data sales?
Our moderation team reviews disputes manually and provide a decision to both parties.
What legal protections do I have as a data provider to Grably?
Our Terms of Service describes all the protection you receive from Grably.
Can I provide data on behalf of others, such as family members?
You must receive a direct confirmation from a third party provider to resell the data they provide to you.
How long does the approval process take for submitted data?
It depends on the amount of provided data and usually takes about 24 hours.
Is there a minimum amount of data required to participate?
You can start with just one file.
How do I get started with providing my data to Grably?
Sign up and follow the instructions.
Who can I contact if I have questions or need support?
Please use this email hello@grably.us
How can I provide my private data to Grably?
Detailed instructions on how to submit data securely.
How does Grably ensure the security and privacy of my data?
Grably takes data security very seriously. Grably indexes and classifies your data privatley and doesn't send it to our servers, it stays on your device until we have a specific request from a customer. Then, you receive a request that your Confirm or Decline. Only after the confirmation, Grably downloads Data and compensate you. We employ industry-standard encryption and security measures to protect your data and ensure your transactions are safe.
What types of private data does Grably accept?
List of acceptable data types, such as photographs, video clips, chats (Messagers), audio recordings, bank statements, emails, etc.
How will I be compensated for my data?
Every time a customer purchase your data, you receive coins in your Grably account. You can redeem coins into USD submitting the form and receive the compensation directly to the bank of your choice. You must have certain amount of coins in your account to redeem them into USD.
Who will have access to my data once it’s provided to Grably?
It's stored securely on your device or your source of data until Grably has a buyer for it. You confirm any new transaction before Grably downloads your data to its servers.
Can I specify conditions or restrictions on the use of my data?
Yes, connecting your sources of data you decide on filters and conditions. Time limitations, exclusivity, filters (such as face blur, avoid any photos of texts, etc.)
How do I know if my data has been sold?
Before a customer purchases data, you receive a request that your agree or decline. Once you declined and moderation of the data passed, you receive a compensation. The request is being sent via Email and Push notifications if you have our App installed.
What compensation will I receive?
It's our mission to provide fair compensation for the data provided by our partners. We are committed to a healthy and competitive market, so your compensation will depend on the volume of data, its uniqueness, and the demand for it.
Can I withdraw my data from Grably after submission?
You can withdraw the data that is not sold to any of the customers.
What happens to my data if I decide to terminate my agreement with Grably?
Your data, that have never been sold will be destroyed.
How does Grably determine the value of my data?
The value of the data depends on the demand, how rare is the data, its specifics and uniqueness. Our expertise in AI niche allows to determine fair pricing for data.
Are there any risks involved in providing my data to Grably?
We made it clear and safe for our users: you install the APP and provide it with access to the data you're willing to sell. Grably App indexes everything on the device in the background. It doesn't need access to the internet. Everything stored on your device, so any leaks are impossible.
Can I track the sales and usage of my data?
You have a full dashboard when you login into your account with Grably.
How does Grably handle disputes or issues related to data sales?
Our moderation team reviews disputes manually and provide a decision to both parties.
What legal protections do I have as a data provider to Grably?
Our Terms of Service describes all the protection you receive from Grably.
Can I provide data on behalf of others, such as family members?
You must receive a direct confirmation from a third party provider to resell the data they provide to you.
How long does the approval process take for submitted data?
It depends on the amount of provided data and usually takes about 24 hours.
Is there a minimum amount of data required to participate?
You can start with just one file.
How do I get started with providing my data to Grably?
Sign up and follow the instructions.
Who can I contact if I have questions or need support?
Please use this email hello@grably.us